22/10/21 we are still experiencing intermittent problems with online appts - repeat prescriptions - please see the prescription tab at the top of the page for alternative ways to order - we apologies for any inconvenience this is causing, but unfortunately we have not control over this specific issue.


11/10/2021 - Usual GP requests

Please be advised that due to GP changes at the surgery we are unable to process any usual GP request forms. We expect this will stay in place until Feb 2022. Thank you. 


Flu and Covid vaccination update:
We have lots of flu appointments available for our eligible patients, please call the surgery to book an appointment or book online if you are signed up to appointments online. Various dates available.
The Community Centre in Princes Risborough is re-opening this week for Covid Booster vaccinations. If it has been 6 months since your second dose please call the surgery to book an appointment. Patients that are due their Covid booster can also book via the link we have texted you. Currently we have availability on Thursday 7th and Saturday 9th October.

04/10/21 Computer system

Our computer systems are now back up and running. Due to high demand we are only able to deal with urgent appointments today. Thank you for your support.


Please be aware that we have a major IT issue today which BT are working on. Please only call if you have an emergency on the day. We will update as soon as we know any further information. 

We apologize for any inconvenience that this is causing but the issue is outside our control.


Please note out appointment online system is currentluy down and not expected to be back up until Tuesday 5/10/21 at the earliest. 


We are pleased to announce that Unity Health and Cross Keys will be providing the covid booster programme at the Princes Risborough community centre. We plan to start inviting patients via text and phone calls later this week.

27.09.21 Flu vaccinations

We are pleased to announce that we have had confirmation of our flu vaccine delivery. Therefore we are now able to offer flu vaccination appointments to all our patients aged 50 and over. We are also able to offer appointments to our patients aged 18 and over who are at risk. These appointments can be booked online, if you are signed up to appointments online, by selecting 'adult flu clinic' or via reception. Our first available clinic is Saturday 2nd October.

We are also offering the nasal flu vaccine to our patients aged 2 and 3 with dates of birth between 01.09.2017 and 31.08.2019. These can be booked via reception.




The Cross Keys Practice is a traditional surgery with a friendly and welcoming atmosphere.

Our aim is to provide modern, up-to-date, high quality medical care to all our patients in a friendly, relaxing environment, to maintain the traditional values of the "Family Doctor" and yet be in the forefront of future developments in General Practice. We are committed to continually improve the service we provide and to be responsive to patients needs and expectations.  

Training Practice - DR Neale is our GP trainer - more details can found - Practice Info - Training practice.  

From Monday 19th July we will be opening the doors to our Princes Risborough surgery so that entrance is no longer via the intercom. Our Chinnor surgery will be open in the mornings but closed in the afternoon apart from pre booked appointments.

We are also starting to offer face to face appointments for GPs and Nurse Practitioners that patients are able to book without speaking to a GP or Nurse Practitioner first.

Telephone consultations can continue to be booked via reception or via our appointments online system.

Nurse and HCA appointments will still be available to book via reception.

Face coverings continue to be required when entering any of our surgeries.

If you have a new persistent cough, temperature above 37.8 degrees and/or a loss or change to your sense of smell or taste, then please use the NHS 111 online service or telephone 111.

NHS Friends and Family

Opening Times

Please select a site

Protected Time for Learning (PTL)

Protected time for learning (PTL) - both surgeries close at 1.00pm on the following days:



Wednesday 15th September

Tuesday 19th October

Thursday 18th November


Wednesday 19th January

Tuesday 15th February

Thursday 17th March


If you need assistance during these afternoons, please call 111

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