Patient Registrations

Register as a New Patient

We encourage all new patients to download the AskFirst App and ensure notifications are turned on. You can use this to book appointments and receive correspondence from the surgery. In order to register with the practice, please complete the forms below or click the banner above to register online. Please note you can only use the online service for permanent registrations.

Once you have registered with us, your medical records will be sent to us from your previous GP.  It can take up to 10 working days to process your registration and confirm your details.  If you need to see a clinician during this period please advise the Reception team that your new registration is being processed.

Please check your address using the boundary map on this page before submitting forms as we will not accept any new registrations outside of our boundary. By clicking the magnifying glass on the map you will be able to enter your address.

Everyone in the UK has the right to free care from a GP. If you don’t have proof of ID or address, you can still register.  Immigration status or nationality don’t matter - reception won’t ask for immigration documents and won’t share your information with the Home Office unless serious crime is involved.

Register as a Temporary Patient

Please contact your registered practice as they may be able to help you over the phone or send medications to one of the local pharmacies. You can also call 111 who can direct you to alternative medical services. 111 are also able to book an appointment with the surgery. Please try these services first.

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment.

THE CROSS KEYS PRACTICE IS PROUD TO BE A SAFE SURGERY FOR EVERYONE IN OUR COMMUNITY

In recognition of the barriers to healthcare access faced by people in vulnerable circumstances, including migrants, we commit to protecting the human right to health. We will take steps to ensure that everyone in our community may fulfill their entitlement to quality healthcare.

In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services.

Mindful of our duties to uphold equality and human rights law, we will implement patient registration policies which do not discriminate based on race, gender, sexual orientation, immigration status or any other characteristic.

Supported by the Safe Surgeries initiative, we will ensure that our staff understand the specific barriers faced by migrants in vulnerable circumstances and that they are empowered to mitigate these barriers, where possible.

We will ensure that a lack of identification or proof of address, immigration status or language do not prevent patient registration.

As a member of the Safe Surgeries community, we will endeavour to support other Safe Surgeries and, where appropriate, provide feedback to Doctors of the World UK to support the development of the network.

Non English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Access

All disabled and partially sighted patients should access the Princes Risborough Surgery through the rear entrance to avoid any steps.

If you require any assistance in accessing the building or its services, please telephone reception from outside on your arrival.

When booking an appointment, please inform the receptionist that you will require a room with disabled access so that the right room can be allocated to you.