21.09.23

Due to staff sickness we are very short of appointments today. Please only contact the surgery if it is urgent. Apologies for any inconvenience caused.

18.09.23 - Telephone system

We apologise if you have waited longer than normal on the telephone this afternoon, our telephone system had a fault meaning that we could not answer your calls. 

12.09.23 - Covid and Flu vaccinations

Cross Keys will only be offering Flu vaccinations this Autumn and we have clinics on Saturdays 7th and 14th October. These are available to book online for patients aged 65 or over, or by calling reception. For COVID vaccinations, the NHS will contact those who are eligible. People in England will be able to book their vaccinations through the NHS website, the NHS app or by calling 119 from 18 September. We will not be offering covid vaccinations in our surgeries. Housebound patients will be contacted directly regarding both flu and covid vaccinations.

04/09/2023

We are moving to a new telephone system on Tuesday 5th September. The benefits to patients include an unlimited number of lines coming into the surgery so you will never hear an engaged tone and the offer of a call back if you are the ninth caller in the queue or above. The changover should run smoothly but please bear with us while we get used to this new system.

13/07/2023

We have made the decision to close the Chinnor surgery all day on Fridays from August 2023. Prescriptions left in the box after 16:45 on Thursdays will not be actioned until Monday.  Requests made via the App or email will be proscessed as usual.  We apologise for any inconvenience this may cause.

19/04/2023

Wednesday 19th April 2023 - Due to a very high demand for appointments today we are now at capacity and unable to see any more patients. Please only telephone if you have a genuine emergency. Please accept our apologies.

10/04/2023

We will be running clinics at our Princes Risborough surgery for Covid Spring Boosters. Eligible patients are those aged 75 and over, and those with a weakened immune system. We currently do not have sufficient vaccine for all our eligible patients but will release more appointments as the vaccine becomes available to us. You can also book your Spring Booster via the national booking system.

06/04/2023

We will running clinics at our Princes Risborough surgery for Covid Spring Boosters. Eligible patients are those aged 75 and over, and those with a weakened immune system. We have already invited our patients with a weakened immune system and will be inviting our patients who are 75 and over next week. Please note we only have a limited supply of the vaccine.

28/03/2023

When logging into your NHS App or Patient Access you may see an 'admin' appointment booked in your name. This is not an appointment for you to attend the surgery, it will be a note for the doctors use only.

19/3/2023

Cross Keys Practice has a significant number of military veterans registered with us.  We are conscious that some military veterans might be affected by the 20th anniversary of the Iraq conflict. If you have been affected by this, help is available as the surgery is proud to be accredited as a veteran friendly practice by the Royal College of GPs. Help is also available via Op Courage, the veterans’ mental health and wellbeing service http://bit.ly/3n9u3td

4/01/2023

Wednesday 4th January 2023 - Due to a very high demand for appointments today we are now at capacity and unable to see any more patients. Please only telephone if you have a genuine emergency. Please accept our apologies.