Practice News

Latest News

23/11/21 - We now have limited stock of under 65 flu vaccine. Please contact reception after 10.30am to book an appointment. 

Available appointments online or phone for 27th November and 7th December Chinnor. Please contact reception for other dates.  

 

15/11/21 *** PLEASE BE ADVISED THAT OUR APPOINTMENT SYSTEM IS DOWN CURRENTLY DUE TO AN IT ISSUE*

15/11/21 - The above was resolved at 8.55am

 

8/11/21 We are sorry to announce that currently we have no under 65 vaccines avaible for patients to book. We only have enough stock to cover the appointments we have booked on the system.

 

6/11/21 email sent out

Dear Patient

Saturday 6th November – Risborough surgery Flu ONLY clinic 

We still have spaces for OVER 65 only in the above clinic so please call the surgery. 

Covid Booster update (Princes Risborough Community Centre)

We are now fully booked up to 18th November 2021 and are currently planning further clinic on either Tuesday 30th November 2021 or Wednesday 1st December 2021. Still to be confirmed. 

NHS booking site message - Booster dose

In some cases it can take up to 6 months and 1 week (190 days) before you'll be able to book online.

Please keep trying to book online until 6 months and 1 week (190 days) after your 2nd dose of the vaccine. If you are still not able to book a booster dose, please call 119 and choose the booking service.

Staff update

Dr Goldie-Brammer will be away from the surgery from 1st December 2021 to 31st March 2022 and her patients will be covered by a locum GP. 

We are sad to announce that Dr Keane will be leaving us to join another practice in Hertfordshire and we would like to wish him well in his new role.

Dr Keran will be joining the practice on 1st December and will take over Dr Keane’s current list. Dr Keran will work 6 sessions on Monday, Tuesday and Thursday.

Dr Cumberworth – will drop to 2 sessions a week, but will only consult with patients on the day.

We are still recruiting another GP to help with the current workload. 

Calling the surgery

We are experiencing an unusually high volume of calls to the surgery which we are monitoring. This has put immense pressure onto the reception team who are working extremely hard to manage the extra workload. Please bear this in mind and be polite when you call the surgery. If possible, can you please use the online appointments system to book or order your repeats or message the surgery. 

The NHS App or AskFirst App are useful place to check your symptoms before calling the surgery. We do appreciate this isn’t for all patients.

Kind Regards

Cross Keys Practice  

22/10/21 we are still experiencing intermittent problems with online appts - repeat prescriptions - please see the prescription tab at the top of the page for alternative ways to order - we apologies for any inconvenience this is causing, bu.t unfortunately we have not control over this specific issue.

 

11/10/2021 - Online appointments - We are still experiencing issues with online appointsment system and the ability to order repeat prescriptions. This has been reported and we are currenlty waiting for this to be resolved which may take a few days. Sorry this is outside of our control.  

21/10 aboive is no fixed

11/10/2021 - Usual GP requests

Please be advised that due to GP changes at the surgery we are unable to process any usual GP request forms. We expect this will stay in place until Feb 2022. Thank you. 

 

04/10/21 Computer system

Our computer systems are now back up and running. Due to high demand we are only able to deal with urgent appointments today. Thank you for your support.

4TH OCTOBER

Please be aware that we have a major IT issue today which BT are working on. Please only call if you have an emergency on the day. We will update as soon as we know any further information. 

We apologize for any inconvenience that this is causing but the issue is outside our control.

2/10/21

Please note out appointment online system is currentluy down and not expected to be back up until Tuesday 5/10/21 at the earliest. 

30/09/21 COVID BOOSTERS

We are pleased to announce that Unity Health and Cross Keys will be providing the covid booster programme at the Princes Risborough community centre. We plan to start inviting patients via text and phone calls later this week.

27.09.21 Flu vaccinations

We are pleased to announce that we have had confirmation of our flu vaccine delivery. Therefore we are now able to offer flu vaccination appointments to all our patients aged 50 and over. We are also able to offer appointments to our patients aged 18 and over who are at risk. These appointments can be booked online, if you are signed up to appointments online, by selecting 'adult flu clinic' or via reception. Our first available clinic is Saturday 2nd October.

We are also offering the nasal flu vaccine to our patients aged 2 and 3 with dates of birth between 01.09.2017 and 31.08.2019. These can be booked via reception.